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  • Enriching The Experience

     
    Title type
    Book
    $66.99
     
    This exciting new text provides a practical and contemporary foray into the skills and knowledge required by Tourist Guides. It encompasses a variety of techniques, concepts, activities and case studies within the growing field of Interpretation. This field is gaining an increased profile as the way... Read more >
     

  • Providing Quality Service: What Every Hospitality Service Provider Needs to Know

     
    Title type
    Book
    $121.99
     
    For courses in hospitality service. Confronting the challenge of delivering quality service, this complete guide to success for existing or potential hospitality service providers outlines a comprehensive quality customer service action plan for the full spectrum of service provider roles. The ... Read more >
     

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