Technology Strategies for the Hospitality Industry eBook (3e) : 9780134490311

Technology Strategies for the Hospitality Industry eBook (3e)

Published by
Pearson Higher Ed USA
Title type
NZ/Pacific customers only
This eText can only be purchased by people residing in New Zealand, Fiji, Samoa, Tonga or Cook Islands with a credit card from the same country. Click here to find the Pearson website for your region.

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About the book: For courses in technology in hospitality. A practical guide to enhancing hospitality with technology.

Technology Strategies for the Hospitality Industry examines technology strategies for the hospitality industry, from hotels and restaurants, to meetings and events. Practical in its approach, the text has a running theme of strategy throughout, and each chapter flows in the same order – interview, content, case study, and questions. Written in cooperation with a team of contributing authors from the industry, the 3rd edition includes a new chapter on virtual and augmented reality in hospitality and updated material on current and emerging technologies.

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Table of contents
1. Introduction and Competitive Advantage
2. Computer Basics and Networking
3. E-Commerce and Digital Marketing in Practice
4. Restaurant Management Systems
5. Hotel and Resort Technology
6. Technology in Meeting and Events
7. Global Distribution Systems and Channels
8. Databases
9. Information to Knowledge
10. Augmented Reality and Virtual Reality in Hospitality
11. Strategic Hospitality Technology Investment
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